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Home Performance Forensics.

Credit: Brickmoon Design


TONER Home Performance approaches every forensic case with positivity. When a house misbehaves, we don’t see it as a problem but rather as an opportunity to improve the house. Whether it’s moisture, weird smells, odd bugs, mold, or any number of issues, we are sure that we can find the root cause, explain the situation, and provide the steps for resolution.

We start by gathering information about the home, such as wind load analysis and construction history. Then, we interview the occupants and any other parties. Next, we review the home onsite: all the outside, all the inside, the attic, mechanical systems, and surrounding areas while utilizing tools such as sonar and laboratory-grade lighting. After we compare the findings against a catalog of all the homes we have corrected, write a building forensic review letter, peer review it internally, professionally proofread it, and schedule a Zoom call to present it to the client. Once completed, we can provide referrals to the best track or coordinate the resolution steps.
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Part of our design process either fully or partially complies with the state energy code requirements, albeit in the correct version. 

The process does increase build costs, not because they are extra but because the project is not fully designed and specified without this process. There will be specifications that are beyond code and carry electricity costs. We pride ourselves on being creative designers and finding solutions for all price ranges. The best part is that even if you only apply some of the design, you are better than using no performance criteria.

You can set up a direct call with Toner or a team member by completing the schedule consultation form. We typically have those calls within 24 hours. There is no fee for the call. Based on your situation, we may request some documents related to your case for review and a second call. We do this if we can help move you forward with more reflection. There is also no fee for this effort.

THP provides energy certification as part of the Building Performance Design Process. It is not a priority but a byproduct of good, resilient design.

Some projects will use an “Energy Rater.” This person will utilize free online software to complete a ResCheck. Then, they will wait until the end of the project to do some testing and put a sticker inside the electrical panel. This is not the energy code certification process.

THP will produce a professional energy model meeting the full performance specifications, modify them as the project develops, and perform verification of the application of that specification during the construction phase (3-5 physical trips on average). Then, we will perform envelope and duct pressure testing at the completion. Last, we register the project on the national registry in our name.
As early as possible. We are a design stage consideration. We work with clients who don’t even own dirt but are assembling the concept and team. We work with many great architects and designers in the initial design phase or after plans are drawn. We work with builders committed to this process and with trades and manufacturers who require our presence on a project. If the project is too far along, we always try to help the situation, but many times, at that point, we are either performing forensics or Expert litigation support.
We primarily use flat rate pricing, which is unusual considering most folks who perform similar services are hourly. We like our clients to know precisely what they are paying and the deliverable. This also lets us control our average pricing. We are 30-50% less expensive than our competition, and our delivery is typically 30-50% faster.
We have a lot of experience, and with experience comes efficiency. We commonly go behind another trade that has spent many hours on site and find the solution in a fraction of the time. This efficiency translates to clarity and control for our clients.

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